World Quality Day
World Quality Day is celebrated every year on the second Thursday of November. This year, it will be celebrated on November 9. World Quality Day is created to increase the worldwide awareness about the essential contribution that quality makes towards both organisational and national growth. World Quality Day is a perfect to get people talking about quality, and the value it adds to the business.
“Quality is not what happens when what you do matches your intentions. It is what happens when what you do matches your customers expectations.” – Guaspari
History of World Quality Day
The concept of World Quality Day was first introduced by United Nations in the year 1990 to increase awareness of the important role that the quality plays in securing nations prosperity. Quality is about making organisations perform for their stakeholders – from improving products, services, systems and processes, to making sure that the whole structure is fit and efficient. Building a reputation for quality is important for several reasons, including Customer satisfaction, Reputation, Reaching the standards, Reducing costs and increasing profitability. Organizations can use quality measures to implement innovations and improvements to their operations. It includes
- Process analysis and enhancement
- Problem diagnosis and development tools
- Managing continual improvement
- Specifying, developing and designing processes, products and services.
Overall, the World Quality Day provides an opportunity to organisations to mark their achievements and show how good quality approaches can make a substantial impact on business.
Themes of World Quality Day
Every year Quality Day will be commemorated with the theme. Hence the current and the past themes of World Quality Day are listed below
2010 – “Out of the Crisis.”
2011 – “In Pursuit of Excellence.”
2012 – “Quality: Delivering Competitive Advantage.”
2013 – “Making Collaboration Count.”
2014 – “Building a Quality World Together.”
2015 – “Sweet Dreams.”
2016 – “Making operational governance count.”
2017 – “Everyday Leadership.”
Other Celebrations on November 9
November 9 is also celebrated as
How to Celebrate World Quality Day
The best way to celebrate the World Quality Day is by working with your corporate leaders to build a plan for improving quality in your business. Working with the organized events will make you collaborate with organizations all over the world to bring a greater level of quality to your industry. Share your thoughts on social media about the importance of World Quality Day by using the hashtag #WorldQualityDay or #WQD17.